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  1. API reference
  2. Moov accounts
  3. Connected account support tickets

List support messages

List all the messages for a support ticket.

To access this endpoint using an access token you'll need to specify the /accounts/{accountID}/tickets.read scope.

If you're listing another account's messages, then you'll need to specify the /accounts/{partnerAccountID}/tickets.read and /accounts/{accountID}/profile.read scopes.

GET
/accounts/{accountID}/tickets/{ticketID}/messages
cURL Java PHP Python TypeScript 
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curl -X GET "https://api.moov.io/accounts/{accountID}/tickets/{ticketID}/messages" \
  -H "Authorization: Bearer {token}" \

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package hello.world;

import java.lang.Exception;
import org.openapis.openapi.Moov;
import org.openapis.openapi.models.components.Security;
import org.openapis.openapi.models.operations.ListTicketMessagesResponse;

public class Application {

    public static void main(String[] args) throws Exception {

        Moov sdk = Moov.builder()
                .xMoovVersion("v2024.01.00")
                .security(Security.builder()
                    .username(System.getenv().getOrDefault("", ""))
                    .password(System.getenv().getOrDefault("", ""))
                    .build())
            .build();

        ListTicketMessagesResponse res = sdk.support().listTicketMessages()
                .accountID("72444918-8529-4986-b10c-41817e45d09e")
                .ticketID("edeaab65-c54c-45b8-881b-19138f125fb1")
                .call();

        if (res.ticketMessages().isPresent()) {
            // handle response
        }
    }
}
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declare(strict_types=1);

require 'vendor/autoload.php';

use Moov\MoovPhp;
use Moov\MoovPhp\Models\Components;

$sdk = MoovPhp\Moov::builder()
    ->setXMoovVersion('v2024.01.00')
    ->setSecurity(
        new Components\Security(
            username: '',
            password: '',
        )
    )
    ->build();



$response = $sdk->support->listTicketMessages(
    accountID: '72444918-8529-4986-b10c-41817e45d09e',
    ticketID: 'edeaab65-c54c-45b8-881b-19138f125fb1'

);

if ($response->ticketMessages !== null) {
    // handle response
}
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from moovio_sdk import Moov
from moovio_sdk.models import components


with Moov(
    x_moov_version="v2024.01.00",
    security=components.Security(
        username="",
        password="",
    ),
) as moov:

    res = moov.support.list_ticket_messages(account_id="72444918-8529-4986-b10c-41817e45d09e", ticket_id="edeaab65-c54c-45b8-881b-19138f125fb1")

    # Handle response
    print(res)
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import { Moov } from "@moovio/sdk";

const moov = new Moov({
  xMoovVersion: "v2024.01.00",
  security: {
    username: "",
    password: "",
  },
});

async function run() {
  const result = await moov.support.listTicketMessages({
    accountID: "72444918-8529-4986-b10c-41817e45d09e",
    ticketID: "edeaab65-c54c-45b8-881b-19138f125fb1",
  });

  console.log(result);
}

run();
200 401 403 429 500 504
The request completed successfully.
Example
[
  {
    "author": "string",
    "body": "string",
    "sentOn": "2019-08-24T14:15:22Z"
  }
]

Response headers

x-request-id

string <uuid> required
A unique identifier used to trace requests.
The request contained missing or expired authentication.

Response headers

x-request-id

string <uuid> required
A unique identifier used to trace requests.
The user is not authorized to make the request.

Response headers

x-request-id

string <uuid> required
A unique identifier used to trace requests.
Request was refused due to rate limiting.

Response headers

x-request-id

string <uuid> required
A unique identifier used to trace requests.
The request failed due to an unexpected error.

Response headers

x-request-id

string <uuid> required
A unique identifier used to trace requests.
The request failed because a downstream service failed to respond.

Response headers

x-request-id

string <uuid> required
A unique identifier used to trace requests.

Headers

x-moov-version

string
API version

Specify an API version.

API versioning follows the format vYYYY.QQ.BB, where

  • YYYY is the year
  • QQ is the two-digit month for the first month of the quarter (e.g., 01, 04, 07, 10)
  • BB is the build number, starting at .01, for subsequent builds in the same quarter.
    • For example, v2024.01.00 is the initial release of the first quarter of 2024.

The latest version represents the most recent development state. It may include breaking changes and should be treated as a beta release.

Default: v2024.01.00

Path parameters

accountID

string <uuid> required

ticketID

string <uuid> required

Response

application/json

author

string

body

string<html>

sentOn

string<date-time>