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2. Funding sources

Bank accounts

To add a bank account in Moov, you’ll need to provide:

• bank account holder’s name
• bank account number
• routing number

You can send funds to a bank account that hasn’t been verified, but in order to collect funds from that account, its ownership must be verified. You can trigger micro-deposit verification of any bank account immediately after you’ve captured that bank account’s details. Alternatively, you can use instant account verification (IAV) with Plaid Link or MX if you have an existing relationship with Plaid or MX.

Micro-deposit verification

When you initiate the micro-deposit verification process, Moov simultaneously initiates a debit to recoup the micro-deposits. The debit will not impact the status of the verification process.

Once micro-deposits have been initiated, customers will see these values in their bank account within three business days. Each micro-deposit can be up to .49¢, and will appear in accounts with a description of AcctVerify. Before the bank account can be used, the account owner must exactly enter the two unique values in your app. The account owner has 14 days to complete micro-deposit verification. If 14 days transpire, and the account owner hasn’t entered the micro-deposits, you can re-trigger micro-deposit verification.

Once the bank account is verified, Moov will automatically generate new payment methods that allow the bank account to be debited.

The bank account’s status will change to verificationFailed if after sending micro-deposits Moov receives an ACH return from the financial institution. The account status will be errored if there are too many failed micro-deposit attempts.

Bank account verification statuses

Below we summarize the different bank account verification statuses. If you’re experiencing issues related to a bank account’s verification status, contact Moov support.

Payment methods

Moov will automatically create payment methods for every rail a bank account is eligible to be used with.