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Accounts

Every business or individual on your platform needs a Moov account. This section covers creating those accounts, requesting the capabilities they need, and getting them verified.

Onboarding path

  1. Create the account with hosted onboarding, the onboarding Drop, the Dashboard, or the API. See create accounts to choose a method.
  2. Request capabilities for what the account needs to do, such as collecting card payments or sending payouts. The capabilities reference shows what each capability unlocks and requires.
  3. Satisfy requirements: verification (KYC/KYB), business representatives, underwriting, and the platform agreement.
  4. Resolve issues until each capability is enabled. Watch requirements.currentlyDue and requirements.errors, fix them with the troubleshooting guide, or send a resolution link so the account holder can fix them.

Your own (partner) account is created when you sign up. Before you move real money in production, contact Moov to sign a contract and choose a fee plan. See account types for how your account differs and where to find your account ID.

Your agreement with Moov may include a cost per active verified account. Verification starts when an account requests certain capabilities, and the capabilities selected may affect the price of each verified account.
In this section

Create accounts

Choose how to create business and individual Moov accounts with hosted onboarding, the Dashboard, the onboarding Drop, or the API, SDKs, and Moov.js.

Account types

Learn the differences between individual and business Moov accounts, business types like sole proprietorships, and the basic requirements to move money.

Account requirements

Learn what information Moov requires to verify account holders and enable capabilities, including identity, representatives, underwriting, and terms.

Capabilities

Learn what Moov capabilities like wallet, send funds, and collect funds allow each account type to do, and what Moov requires to enable them.

Hosted onboarding

Create hosted onboarding links in the Moov Dashboard or API. Prefill data, choose capabilities, scopes, and a fee plan, then send a co-branded form.

Resolution links

Send businesses temporary, secure resolution links from the Dashboard or API so they can fix requirement errors surfaced during verification.

Update accounts

Learn when Moov account data can be edited, how to update accounts in the Dashboard or API, and how to view, filter, and disconnect accounts.

Account connections

Create, search, and manage connected accounts on Moov's platform by sharing scopes, so partners and merchants can see the customers they serve.

Accounts API reference

Endpoints, parameters, and examples for this area.