Tip based industries

Use Moov to enable tipping, with preset configurations and free-form tipping options for customers.

This guide focuses on the quickest and easiest way to get started with the features of Moov we think you'll find most useful in an industry that involves giving customers the option to tip. Onboard customers to a secure payment platform and send payment links with various tipping options.

Moov offers a variety of integration options to get started. Use Drops or the Dashboard UIs for a low to no-code solution, or choose the API or one of many SDKs for more complex integrations.

For the purposes of this guide, we'll provide Dashboard and API examples.

Onboard customers

As you move through the onboarding process to create Moov accounts, some data is required while other data is optional. To view our full onboarding guides, visit the Dashboard or main onboarding guides.

Onboarding data Required
Capabilities
Fee plan
Scopes
Return URL ×
Terms of service URL ×
Prefilled data ×

Capabilities determine what each Moov account can do, such as receiving transfers, or sending money to others. For risk and fraud protection purposes, we require detailed information when requesting capabilities. For example, we'll request more details if an account wants to collect funds than we would for an account receiving funds.

Pricing & fee plans can be assigned to one merchant or reused for many merchants. Merchants must agree to and accept the fee plan before it can go into effect. Moov offers two types of plans:

  • Cost plus: With a cost plus plan, card networks’ interchange fees and Moov’s processing markup are passed along to the merchant. Cost plus plans are beneficial for merchants with a high and varied transaction volume that prefer to have more control over fees. Fees are broken down into a more digestible and transparent format.
  • Flat rate: With a flat rate plan, you can lump all the processing fees together with a flat rate customized for each merchant. Flat plans are beneficial for merchants with a low transaction volume that prefer a predictable solution over lowering cost as much as possible.

Scopes are used to determine what can be done with the account once it's onboarded. For example, the /accounts.read scope provides access to view all connected user accounts and the /accounts/{accountID}/files.read scope provides access to view or upload files associated with a Moov account.

Read more on required data in our documentation:

Moov will send the terms of service platform agreement as part of the onboarding process through the Dashboard. Everyone with a Moov account must agree to and accept the terms of service before using Moov.

The following clip demonstrates how to create a new onboarding link in the Dashboard:

Read more about accounts and onboarding in our documentation:

Create tipping presets

Tipping can be enabled with different options per Moov account. Each Moov account's settings can be set with different tipping presets (a percentage or set amount) or a free form field. Percentages can be set to be calculated on a pre or post-tax basis.

Set tipping presets

You can create presets for Moov accounts via the Dashboard or API.

In the Dashboard, set presets for each Moov account, choosing three percentages or set amounts.

Preset tips

If you enable tipping on an account, but do not choose any presets, the tip field will be a free-form option. Tipping is always optional for the customer.

Read more about account settings in our documentation:

After creating presets per Moov account, you can enable tipping per payment request. Toggle tipping on when creating a payment link, or set tippingEnabled to true via the API when creating a payment link. Turning on tipping will show the customer the presets, or present them with a free-form field, depending on settings.

Preset tips

If you're not utilizing payment links, you can also set a tip amount when creating a transfer via the transfers API. Tips can be set in amountDetails.tip.

Read more about payment links and tipping in our documentation:

Branded receipts

With a payment link, a branded receipt is sent. Receipts can include the following details:

  • Transfer amount
  • Transfer date
  • Receipt ID
  • Transfer description (if provided)
  • Source payment method
  • Sales tax amount and total amount paid (if applicable)
  • Tip amount (if applicable)
  • Surcharge amount (if applicable)
  • Issuer confirmation number (if applicable)

Email receipt

Branded receipts can also be sent with general transfers. Read more on receipts in our documentation: