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Moov provides each account with a default wallet. In addition to this wallet, you can create multiple general wallets. Each wallet maintains its own independent balance and transaction history, giving you greater flexibility in fund management and reconciliation.

Navigate to the Balances section of the Dashboard to manage your wallets and view your available balance. Select a wallet from the list to view all wallet transactions.

Create a wallet

On the main balances view, click Create wallet. Give the wallet a name and description. If you enable automated payouts (sweeps), you'll also be able to:

• Select or add a bank account
• Choose a processing speed
• Set a minimum balance (optional)
• Set a custom statement descriptor (optional)

Edit a wallet

Select any general wallet and click Edit wallet. In addition to updating the name and description of the wallet, you can enable automated payouts.

Close a wallet

If you choose to close a wallet, it will become permanently disabled, as will the corresponding payment method. To close a wallet, the following criteria need to be met:

• No pending inbound transfers
• Balance is zero and has no activity in the past 75 days
• Must be a general wallet (default wallets cannot be closed)

Closing a wallet is permanent and cannot be undone. While it has no impact on data retention for past transactions, a closed wallet may still incur transactions from exceptions like disputes or refunds, which could result in a negative balance. Ensure any negative balances are resolved in a timely manner.

Open the wallet's menu and select Close wallet.

Automated payouts

A sweep automatically initiates daily transfers to external bank accounts on a set schedule. Enabling sweeps will either payout funds from a wallet or pull funds to cover fees and chargebacks. You can configure sweeps to automatically collect fees or other payments your account has received.

See the full sweeps API guide for more information.

Configure sweeps

You can configure sweeps from multiple places in the Dashboard, such as editing a wallet or navigating to an account’s settings page.

Once you've enabled sweeps, you'll see the menu option to view automated payouts directly below the wallet balance. Expanding the menu will show you:

• Upcoming payouts
• Payout transactions
• Associated bank account

Reconciliation

A sweep’s daily Accrued amount is what typically can be expected to transfer to the associated bank account. However, there are some cases where the amount accrued in the sweep won’t be the amount transferred. For example, when a sweep is first enabled, or a minimum balance is first set, Moov will calculate the Transfer amount based on the wallet’s available balance in order to maintain the balance in the configuration.

In those one-off cases, Moov calculates the amount to transfer accordingly:

transferAmount = availableBalance at sweep close - minimumBalance

See our main sweeps guide for information about negative sweeps and failures.

Transactions

The transaction list overview will show you the date, type, memo, amount, and remaining wallet balance for each transaction.

Click on an individual transaction to see more detail, such as the transaction source, destination, and ID. Click See details in the transaction source section to enter the Transfers section of the Dashboard, where you can view all the details associated with the transfer.

Filters

By default, the list shows all transactions, but you can quickly filter for just completed or pending transactions. You can also use the search bar to search by source or sweep ID.

Additional filters can be accessed by clicking on the Filter menu. You can filter by one or multiple transaction types, as well as specify date ranges.