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Data migrations

Learn how to securely migrate sensitive payment data from your previous payment processor.

Before you can get started migrating data, you’ll need to contact both Moov and your previous provider. Follow the steps below to start the process.

Get started migrating data

To migrate your tokenized payment data to Moov, you’ll need to:

Reach out to Moov

Reach out to Moov support and select submit a support ticket for technical issues to let us know that you’d like to migrate payment data from your previous provider to Moov

Notify your previous provider

Notify your previous provider that you’re migrating payment data to Moov

Transfer encrypted data

Work with Moov and your previous provider to transfer the encrypted payment data. Once received, Moov will work with you to import the data into your Moov account

Get the results

Accept a file that contains the mapping between the previous provider’s token and the Moov tokens that you can use to update your system

Moov will work with you and your previous provider to receive the encrypted payment data. The original processor will need to use a PGP key provided by Moov to encrypt data before transmitting it to Moov.

PGP migration key

Payment data must be encrypted using Moov’s public key (shown in the table below) before it can be sent to Moov. Ask your previous provider to use this key to encrypt the payment data.

After you’ve imported Moov’s key, run the following command:
gpg --encrypt --recipient 75FEA050F91F3B0A FILENAME

If you have questions or issues regarding usage of this key, please contact support and select submit a support ticket for technical issues.
KeyID 75FEA050F91F3B0A
Key type RSA
Key size 4096
Fingerprint CA4D F5E9 07C5 6DF8 3508 E6F5 75FE A050 F91F 3B0A
User ID Moov <help@moov.io> 
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-----BEGIN PGP PUBLIC KEY BLOCK-----
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=Aah+
-----END PGP PUBLIC KEY BLOCK-----
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