Documents
Upload documents for verification purposes. Moov is required to verify your account before you can use production mode.
Navigate to Settings > Documents to view or upload documents needed to verify your account.
Moov requires documents for a number of use cases including but not limited to, business and representative verification and underwriting. Below are the parameters for uploading files:
- Max size: 10 MB
- Max number of files per account: 50
- Acceptable file types: CSV, JPG, PDF, PNG
Click the New document button to upload a document.
Once a file has been uploaded, it will have a status of Pending until Moov has reviewed the document. Depending on the requirements the document was intended to satisfy, Moov will review the file and either approve or reject the file, and its status will change to Approved or Rejected accordingly.
Once a document is uploaded, only members with administrator roles can view documents from the document list.
If you need to upload documents for any of your users’ accounts, navigate to Accounts in the Dashboard, select an account, and navigate to the Documents tab for that account. Visit the accounts guide for more information.